Read · Tokyo

Useful Phrases & Emergencies

A single phrase makes travel easier — simple Japanese, plus who to call in a pinch.

You can enjoy Tokyo fully even without speaking Japanese. Still, a few small phrases make every exchange warmer. It doesn't have to be perfect — the effort to connect always comes through.

The phrases to learn first

'Sumimasen' works for getting attention and for a light 'excuse me' or 'sorry.' Say thanks with 'Arigatou.' In a shop, point and say 'Kore kudasai' ('this one, please') to order. Ask the price with 'Ikura desu ka?' ('how much is it?').

If you get lost

Ask where something is with '... wa doko desu ka?' ('where is ...?'). Showing the name of your destination as you ask helps it land. Many people will quietly lend a hand to a traveler puzzling over a map.

Who to turn to

At stations, the staff can help; around town, a 'koban' (a small neighborhood police box) is a reassuring place to ask. Lost items, directions, anything — feel free to ask. Your hotel's front desk can help with travel questions, too.

Emergency numbers

To call the police for a sudden accident or crime, dial 110. For a fire, or an ambulance for injury or sudden illness, dial 119. Both are free to call. Stay calm and give your location and situation. English support may be available.

If you feel unwell

You can buy medicine at a drugstore, but if symptoms are serious, don't push through — seek medical care. Hotel staff or local support desks can often point you to a nearby hospital or a place where English is spoken. The key is not to carry it alone.

A little preparation lets you travel with more peace of mind. A phrase of Japanese, and the numbers for emergencies — keep these two close, and head out into Tokyo.

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